What People Say About Us

We receive lots of compliments from guests who have enjoyed their stay at The Royal and the following are some of their comments:


A lovely greeting on arrival followed by a delicious 3 course meal was welcome after a long day. The rooms were spotless, comfy and the staff were delightful. Our breakfast was fresh, tasty with plenty of choice. I can highly recommend this hotel and we will be back again.

TripAdvisor – September 2017

“Friendly & value for money”

Spent one night in this lovely Hotel. Friendly staff, fantastic dinner and breakfast. Bedroom fine, well stocked tea and coffee tray. Will be back in a couple of months for a longer stay. Very close to Railway Station.

TripAdvisor – September 2017

“Can’t be more central”

Walk out of the train station and cross the road. This is convenience itself. The bus station is a short stroll away, and there is a healthy plethora of eateries within a few hundred metres. It’s a small place but well kept and neatly appointed. I had a small single room in the first floor but it was ample and had a lovely bath / shower room, and was blissfully quiet for a city centre location. The breakfast was lovely and the service always polite. I’ll be back.

TripAdvisor – September 2017

“Wee Break”

Had a lovely 4 night stay at the Royal Hotel Bath. Once again spotless room fantastic breakfast/dinner a delight. Mike you are doing a fantastic job cannot praise all the staff highly enough. Bath is a beautiful city for walking, dining, shopping and just having a relaxing time. Great base for horse racing pundits train station just across the road for numerous race courses cannot wait for our next visit.

TripAdvisor – September 2017

“Royal Hotel Bath”

3 night stay. Staff were all first class. Food in restaurant very good. Will definitely go back. Great location for all tourist sites in Bath and the shopping. Located just across from the train station.

TripAdvisor – August 2017

Just had a great stay for the weekend! Lovely hotel, rooms, food and staff! Glad we booked a parking space! Right next to train& bus station if needed!

Facebook – August 2017

“The Royal Hotel,Bath AMAZING HOTEL”

Me and a friend stayed here for 2 nights on a spa break. From the minute we arrived to the moment we left the staff were amazing. Our room was incredible and I could have stayed a whole lot longer! Definitely worth a visit!

TripAdvisor – August 2017

“Treated like royalty”

My husband and I stayed at the Royal Hotel for 2 nights in early August: A treat for us as our son was away. From checking in to checking out it was a perfect stay. Staff are unfailingly polite and professional and well trained. We had a full board package and the food was top quality; especially the shoulder of beef and horseradish mash. A very convenient location, with a car park down the road. (we didn’t book a parking space) Champagne was a fiver… delicious! The bed was very comfortable and the room was spotless. Although it’s near the station we didn’t hear traffic at all. Couldn’t fault this hotel and will certainly go back!

TripAdvisor – August 2017


Yes the stairs creak and the lift is a little small but this is more than made up for by location and importantly staff attitude. Bar is great restaurant food no complaints and breakfast choice excellent. Definitely worth a visit

TripAdvisor – August 2017

“Mrs Hicks”

We visited the Royal Hotel in Bath for a weekend with friends the hotel was first class lovely rooms and the food was excellent the staff was so friendly and helpful it was a pleasure to stay there will definitely go back

TripAdvisor – August 2017

Lovely hotel

I was surprised how much I loved this hotel . The service was excellent and we had dinner in the restaurant which was very good. Would definitely go back . It is located near the centre so convenient for shops and restaurants but the friendly staff made it special.

TripAdvisor – July 2017

My room was a single so of course smaller but it was a perfect size for one. It was clean, quiet and nicely decorated with real coffee! It is so close to the station and to everything else a visitor wants to see in Bath. The breakfast was tasty with interesting choices. The staff were friendly and helpful. I will return!

Facebook – July 2017

Great Location

This is the third time I have stayed here with a party of friends. The location could not be better, convenient for the station, town centre and the spa. The staff are friendly and helpful and the food, breakfast and dinner, excellent. While the rooms are not ultra modern this is in keeping with the age and style of the hotel and part of its charm, everything is spotless and the beds are comfortable. It is very good value and certainly somewhere we would stay again.

TripAdvisor – June 2017

Royal in every way

Can I give this hotel 6 stars instead? Because I would. My flight was severely delayed so I wasn’t arriving until 1am. I emailed them to let them know that I would be late and I had an instant reply (from Candice) who was nothing but lovely and even helped me figure out the bus schedule/station. When I arrived at 1am they were so friendly in making sure I was happy with my room and comfortable. The room was small, but I loved that about it- just enough space for me for one night. The bed was so comfortable, the room spotless, and the views from the window were great. I slept so well! The breakfast was delicious, and there are plenty of options for gluten-free and/or vegetarians/vegans.
It’s right across the street from Bath Spa train station and right at city centre. I want to have this hotel everywhere I travel!

TripAdvisor – June 2017

Ideal location

We have just returned from a three night break at this hotel, and it proved to be in an ideal location for our needs. The room was clean, the staff extremely polite and cheery, in fact they always appeared happy. Thanks for a lovely stay in a beautiful city.

TripAdvisor – June 2017

What more can you ask!!

Fabulous Hotel and within steps of the Railway Station yet, just a short walk from the main City Centre and Thermae Spa. Excellent choice of Food and Value for Money, especially if you’re staying D, B&B. Friendly staff, who are never to busy to help!! A return will definitely take place.

TripAdvisor – June 2017

The most patient and kind desk manager Heidi

Heidi, the desk manager was the most helpful and patient person. My husband and I needed to make several calls and did not know how to dial the numbers presented. We must have approached her desk 20 times to inquire about making calls/getting change/parking, etc. Each time Heidi responded with a smile and pleasant tone. The rooms were clean and comfortable. We ate dinner and breakfast in the dining room. Delicious! If we are ever in Bath, we would stay again!

TripAdvisor – June 2017

This is the Hotel for me in Bath

The hotel is very well maintained. The Reception staff are sincerely helpful and welcoming. The rooms have good facilities, lovely white crisp linen, comfy pillows and duvet. Complimentary tea and coffee, bathroom products. and free Wifi made life easier. And the electric fan a joy in hot weather AND a lift – also a joy in a Bath building. Price, considering how much I enjoyed my stay, was very fair by comparison with my experiences elsewhere. Great location and willingness to store luggage. Highly recommended but I hope that doesn’t mean I won’t be able to find a vacancy whenever I visit Bath!

TripAdvisor – May 2017

Comfortable and Convenient

My friend and I had only a short time in Bath and the excellent location across from the railway station was a time saver. We came in early and the staff was gracious about storing our luggage. We checked in to a very large room with a whole seating area, which was a bonus. The hotel was quiet and the staff efficient and friendly.

TripAdvisor – May 2017

“Really nice hotel, great staff”

The Royal Hotel is in an excellent location for those travelling by train (it’s exactly opposite the station!) and for accessing the City Centre and the Thermae Spa. Though not the most modern of hotels it really doesn’t matter and, actually, its delightful architecture and design adds to the feel of the place. The room was clean and tidy, as was the en suite, and the wifi was easy to access. Breakfast was great, with varied with both continental and cooked options. The best thing about this hotel, however, is its staff who were not only friendly, accommodating and polite, but funny and considerate. Particular thanks goes to Heidi who helped with a shoe-related incident that my mum had (she’ll know what I mean!) – we really appreciated her attitude, which was put mum at ease after she started to worry about having made a mess. Thanks again, Heidi! If we come to Bath again (which I hope we do) then we’ll definitely be looking at staying at The Royal.

TripAdvisor – May 2017

“When in Bath stay at the Royal Hotel!”

My sister flew out from South Africa and joined me for a night at the Royal Hotel in Bath which I simply booked via the Internet. We were so very pleased when we arrived to find what a lovely hotel it is, filled with staff that go out of their way to make you feel comfortable and at home. The hotel is centrally situated across the road from the rail station and close to all the tourist attractions in Bath. Our room was delightful with canopied double bed, choccies and a welcome bowl of fruit! The bathroom was large with a shower and bath and a range of delightful welcome goodies awaiting us on the shelves. Every single staff member was pleasant and courteous and professional. The dinner was an absolute delight (including our free glass of champagne!). Breakfast the next morning was just as good as we thought it would be.I heartily recommend this hotel and am happy to award it five stars!

TripAdvisor – May 2017

Had a lovely stay at The Royal Hotel staff were friendly and helpful room was clean and spacious food was good quality well worth a visit

Facebook – May 2017

“Sheer excellence as always ”

Had a wonderful stay, as always! Recommend to all our family and friends, handing brochures to them with our pleasure!! All the staff were brilliant as always, shame that Will has moved on, but very good luck to him. Great to see Heidi’s smiling face on our arrival, she’s an absolute credit to the hospitality business. All other staff were brilliant also, food was delicious as per 🙂 myself and my brother cannot wait to return next month. See you all very soon.

TripAdvisor – May 2017

“Excellent stay”

This is our 4th visit to the Royal Bath Hotel. The staff are second to none, the breakfast is great and evening meal has a lovely variety and is great. The whole deal of bed, breakfast and evening meal is excellent value for money. You do not need a car as station is just across the road. Bath is fantastic and we will certainly be coming again. Thank you Heidi on reception for all your help and kindness and to Will for recommending our room, it was as you said perfect. All staff are helpful and go the extra mile which is what you want when on holiday. Thank you all. Also a thank you to the cleaning ladies who kept our room clean, tidy and always full of biscuits and drinks thank you ladies.

TripAdvisor – May 2017

“Amazing trip for mums 60th”

Cannot recommend this hotel enough! The staff are a credit to this hotel. Big big thanks to everyone including Heidi for her impeccable customer service, nothing was too much trouble, so friendly and accommodating. Firstly she made sure mums surprise trip was special including the chocolates left in our room we stayed during a spell of good weather, our room was particularly warm, we found a fan in our wardrobe which turned out to be very noisy. The next morning she asked us how we slept and we mentioned the said fan. By the time we had eaten breakfast and returned to our room a new silent fan stood in its place! So to conclude Heidi is pretty amazing. Also big thanks to Alice in the restaurant who went above and beyond to cater for my gluten intolerance and her knowledge was first class. This leads onto thanks for the chef who adapted items on the menu to suit. I enjoyed all food provided and the breakfast choice is fantastic too also catering for gluten intolerance and vegetarians too. The hotel is in a great location to see the landmarks of bath… just less than 10mins walk away from Abby, spars and shops. Will definitely be returning. Thank you.

TripAdvisor – May 2017

“Enjoy Bath”

Thoroughly enjoyed our one day in Bath at the Royal Hotel. Service was excellent and the room comfortable. Location was great for visiting the popular attractions of this city and the hotel is near the train station. I think it is an excellent value.

TripAdvisor – May 2017

“Very comfortable!”

Stayed here for one night to attend a reunion. The hotel is comfortable and clean and well appointed. The staff were all very helpful and pleasant and the breakfast good. Would certainly stay here again when visiting Bath.

TripAdvisor – May 2017

“Great Location”

I booked the room because it was located near the train station and was well priced. I pleasantly surprised by the nice well appointed room and full sized bathroom with a large tub. The staff was friendly and accommodating and helped me by allowing me to stow my luggage when I arrived before check-in. Would definitely stay here again if I revisit Bath.

TripAdvisor – May 2017

“Friendly and Accommodating”

This is an old fashioned hotel with a lot of character and good atmosphere, partly due to the amazing staff. My daughter and I stayed with my two year old grandson and nothing was too much trouble for them. We would like to convey particular thanks to Heidi, Marion, Adam and James. The food was top-notch, of exceptional quality and the service excellent. The rooms are well equipped with everything one needs and we found our beds very comfortable with feather duvets and pillows. Authentic quality of service is rare these days but the Royal certainly has it and we will definitely return.

TripAdvisor – May 2017

“Lovely Hotel in great location”

I chose this hotel for a surprise trip to Bath for my husband and I am so glad that I did. It is literally right opposite the train station which is so convenient, the staff were absolutely lovely, every person working there were so helpful and friendly. I also really appreciated the gesture of the birthday chocolates, I never even requested them but they were a lovely surprise! The rooms are really clean and I think great value for what you are getting. The breakfast is amazing! We had a brilliant trip to Bath and hope to return, when we do, we will definitely be back to this Hotel. Thank you so much

TripAdvisor – April 2017

“Great Hotel for a short break in lovely Bath”

Just returned from a 2 night stay with my husband on a bed, breakfast and evening meal package. It was very good and highly recommended. The position of the hotel is ideal for central Bath sightseeing, and the all the staff were very friendly and helpful. The rooms were very clean, well proportioned and nicely decorated. The food at both breakfast and evening meal was excellent, with a good variety of choice. I can highly recommend this hotel for a short break in Bath.

TripAdvisor – April 2017

“Wonderful 2 day stay!”

Came to Bath with my daughter as her birthday treat. Wonderful hotel, very friendly staff in every area from reception to bar to dining area. Food delicious, room clean and full of character, not only did the room have proper coffee, biscuits etc but a lovely bowl of fresh fruit! It’s right opposite the railway station, so central to all attractions and centre of Bath. Such great value for money, I will certainly be recommending it to everyone. Such an enjoyable 2 days break!

TripAdvisor – April 2017

“Great value for money in a great location”

A lovely, clean and friendly hotel retaining just enough of old fashioned elegance. A great welcome at reception and very pleased with the room (the tin of ‘real’ coffee is an excellent touch!). Would definitely book again.

TripAdvisor – April 2017

“Very conveniently positioned”

A nice stay at this excellently positioned hotel, right near train station, shopping and main attractions. Very nice meals served in adjoining hotel restaurant. Pleasant and helpful hotel staff. Room of a good size and standard.

TripAdvisor – April 2017

“Great hotel”

Brilliant location, right by the train station. The staff were very friendly and helpful. We had afternoon tea, dinner and breakfast and all the food was great. Cocktails were reasonable priced. The room was clean and included a fruit basket. Highly recommend

TripAdvisor -April 2017

“Excellent staff”

My husband and I stayed 5 April for our Wedding Anniversary on a Wowcher deal – we had a really fantastic stay at the Royal. It was terrific value and situated in the centre of Bath. We booked a car parking space £8.50 for 24 hours which was perfect. On arrival we had our cream tea which was most welcome and after a lovely afternoon in Bath we enjoyed our evening meal – the waiting staff were very friendly and efficient, which is refreshing and the food good. BUT, this is what was exceptional- I suffer from M.E. and was not well enough to endure breakfast in the dining room (and this was almost at the end of breakfast) so had to be taken back to my room. I asked if I could have some cereal etc in my room and James said not to worry he would bring me and my husband our breakfast to our room. WE WERE ASTOUNDED!’ as 2 trays absolutely full of everything you could imagine- cereal, cooked breakfast, croissants, fruit, jams, juice, tea, sauces and more …. James and Alice had a tray each and were so pleased to do it for us. I was so overwhelmed with their kindness and just wanted to say how it made my stay memorable and I shall never forget it. Thank you so much. We are coming back for a break in December. Many, many thanks. It warrants highlighting these 2 members of staff.

TripAdvisor – April 2017

“Great few days”

Staff so friendly. clean hotel and relaxed atmosphere. The bar staff and reception were so good. We been once before and would definitely return. Travelled by train and so convenient to station and also the city

TripAdvisor – April 2017